SAFE & SOUND STAY
As we welcome you back to our hotel, we are committed to providing you with a safe environment that aligns with expert protocols for working to defeat COVID-19. Consisting of in-house and outside experts in food and water safety, hygiene and infection prevention, and hotel operations, The Arista Hotel Palembang is redefining our cleaning and safety standards. We will actively monitor and evolve our solutions to ensure a continued focus on the health and safety of our guests and associates.
WEAR A FACE MASK
WASH YOUR HAND
USE HAND SANITIZER
Starting with our public spaces and high-traffic areas, we are going above and beyond our normal protocols. We are cleaning surfaces with increased frequency, dedicated staff, and recommended cleaning agents.
In guest rooms, we have elevated our rigorous protocols to thoroughly clean all surfaces with hospital-grade disinfectants. And we will be placing disinfecting wipes in each room for your use.
Signage in public spaces will remind our guests to maintain social distancing. We will be adding partitions at check-in to provide an extra level of precaution for our guests and our associates.
New Cleaning Technologies
We are rolling out enhanced technologies including electrostatic sprayers to sanitize surfaces throughout the hotel. We are also testing ultraviolet light technology for sanitizing guest keys and devices shared by associates.
Hand sanitizing stations are being installed at hotel entrances, at our front desks, our elevator, in every corridor each floors, wellness center, restaurants and meeting spaces.
Cashless payment processes are encouraged. To reduce direct contact with guest, lobby population and front desk queue is encourage, where feasible.